Frequently Asked Questions

Check-in is at 3pm and check-out at 11am. Early or late arrangements can be made on request with 48 hours' notice.

Breakfast is included daily, served at Brasa Restaurant or in your room.

Cancellations are free up to 7 days before arrival, 50% of the stay is charged within 7 days, and no-shows are charged in full.

Yes, we arrange private transfers from Nosara Airport (NOB) and can help organise a driver from San José or Liberia.

Yes. Every room, suite and villa at Alta Selva faces the Pacific.

Children 12 and over are welcome throughout the property. The Two-Bedroom Family Villa is suited to families and allows children of all ages.

Yes, private pools are heated to 28°C year-round.

Yes, outside guests are welcome by appointment; hotel guests receive priority.

Table requests are recommended for dinner, especially in the December–April high season. Send us a request and we will get back to you to confirm.

Most guests fly into Nosara Airport (NOB) via San José, a 50-minute flight, followed by a 15-minute transfer we arrange for you.

The final stretch of road is unpaved. A 4x4 is recommended, especially in the green season (May–November).